All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or Card number or subscriber/customer id you purchase Recharge for and all charges that result from those purchases. VAYU MEDIA is not responsible for any purchase of Recharge for an incorrect mobile number or VC Card number or subscriber/customer id. However, in a case where a transaction has been completed by you on the Site, and money has been charged to your Credit card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform your service provider. VAYU MEDIA is not responsible for any refund or cancellation. Any such transaction or request is between the customer and service provider, VAYU MEDIA is not a party to it.